Legal notice

Mentions légales

Article 1 — Publisher. The website luulla.app (the « Website ») is published by David Kinkead, Entreprise Individuelle (micro-entrepreneur), registered under SIRET 89803518300018, with VAT number FR13898035183, residing at Ruelle Jacques Todesco, Peisey-Nancroix, 73210, France. Director of publication: Dave Kinkead. Contact: [email protected].

Article 2 — Hosting. The Website is hosted by Salesforce.com Germany Limited (Dublin Branch), Salesforce Tower, 60-63 Mespil Road, Dublin 4, Ireland.

Terms of service (CGU)

Article 1 — Subject. These terms govern the use of the Luulla service (the « Service »), an adaptive French dictation practice accessible at luulla.app.

Article 2 — Acceptance. Access to and use of the Service implies full acceptance of these terms.

Article 3 — Registration. Access requires a valid email address. A one-time code (OTP) is sent to that address to verify identity.

Article 4 — Service. The Service provides adaptive French-language dictation exercises. The content presented adapts over time to the user's performance.

Article 5 — Intellectual property. The structure of the Service, its source code, and its algorithms are the exclusive property of the publisher. Auto-generated sentences and the user's own inputs and progress data remain the property of the user.

Article 6 — Liability. The publisher shall use its best efforts to ensure the Service is available and functional. It does not, however, guarantee uninterrupted access or the absence of errors. The Service is provided « as is ».

Article 7 — Termination. The user may delete their account at any time by writing to [email protected]. The publisher may suspend or terminate any account in the event of a breach of these terms.

Article 8 — Modification. The publisher may modify these terms. Users will be informed by email. Continued use of the Service after such notice constitutes acceptance of the modified terms.

Article 9 — Governing law. These terms are governed by French law. Any dispute shall be submitted to the competent French courts.

Terms of sale (CGV)

Article 1 — Subject. These terms govern the sale of any paid service offered by Luulla.

Article 2 — Price. Prices are stated in euros, all taxes included (TTC), and include French VAT at the rate in force. The applicable price is that displayed at the time of order confirmation.

Article 3 — Order. The order is deemed accepted upon validation of payment by the user.

Article 4 — Payment. Payment is made by bank card through a third-party processor. The publisher does not store any card data.

Article 5 — Delivery. Access to the paid service is granted immediately upon validation of payment.

Article 6 — Right of withdrawal. In accordance with Article L.221-28 of the French Consumer Code, the 14-day right of withdrawal does not apply to the supply of digital content not provided on a tangible medium where performance has begun after the consumer's prior express agreement and express waiver of the right of withdrawal. By validating the order, the user expressly accepts this waiver.

Article 7 — Complaints. Any complaint must be sent to [email protected].

Article 8 — Mediation. In accordance with Article L.612-1 of the French Consumer Code, the consumer may, after having referred the matter to the publisher, have recourse free of charge to a consumer mediator. Mediator: CNPM — Médiation de la consommation, 27 avenue de la Libération, 42400 Saint-Chamond, www.cnpm-mediation-consommation.eu.

Article 9 — Governing law. These terms are governed by French law. Any dispute shall be submitted to the competent French courts.